Stakeholder Cooperation Service Hub and Platform for Accelerated Home Renovation in Plovdiv Region


Representatives of the Energy Agency of Plovdiv met with Mr. Emil Rusinov, the mayor of district “East”, Plovdiv municipality

The Energy Agency of Plovdiv continues its series of meetings with mayors and experts from the regional administrations within the municipality of Plovdiv. At the beginning of this week, representatives of the agency met with Mr. Emil Rusinov, the mayor of the district “East” within Plovdiv municipality. The held conversations and discussed ideas were in the context of the objectives and priorities for municipalities’ sustainable development, i.e.: reducing energy consumption in the municipal infrastructure, renovating the existing building stock to achieve higher levels of energy efficiency and energy independence, having a cleaner and more attractive urban environment.

Energy Agency of Plovdiv is among the members of the Energy Community Gabrovo

On January 15, the municipality of Gabrovo announced the setting-up of the first energy community (EC) in Bulgaria, and on March 15, the first official meeting of the members of EC Gabrovo - Regional Non-Hazardous Waste Landfill was held. A total of 73 participants were recruited: 31 from Gabrovo and the region, and the rest from other country regions. Among the members of EC Gabrovo is the Energy Agency of Plovdiv.

Energy Agency - Plovdiv launches the service of One-stop-shop for energy renovation of public and private buildings

Energy Agency of Plovdiv launches the service of One-stop-shop for energy renovation of public and private buildings. The event was held with the assistance of the Housing Policy Directorate to the Stamboliyski municipality, and the one-stop service is being implemented within the framework of the Multihome project "Hub and cooperation platform for energy services for accelerated renovation in the Plovdiv region" under the LIFE program of the EC.

On November 1st, the MultiHome project was launched

under the LIFE program of the EC with the coordinator Energy Agency of Plovdiv and its partners: Municipality of Plovdiv, Plovdiv Chamber of Commerce and Industry, Quadro Synergy and Bulgarian Union of Homeowners’ Associations. The project will last three years, until October 2026. MultiHome will build a model of cooperation between citizens, businesses and municipalities to support the renovation of residential buildings in the Plovdiv Region. Within the framework of the project, a "one-stop shop" will be created to advise the citizens of all the 18 municipalities within the Plovdiv Region on renovating their homes, replacing old heating devices and integrating individual RES installations.

One-stop-shop for energy efficiency, renewable energy and energy communities for the Plovdiv Region

The Energy Agency of Plovdiv provides an innovative service - a one-stop-shop for consultations on EE, RES and energy communities. This is a continuation of the long-term efforts of the Agency to support the Municipality of Plovdiv and their citizens to renovate their homes in energy efficient way.

About the project

The MultiHome value proposal in Plovdiv Region

The MultiHome project will support the decarbonized and low-emission integrated renovation of the residential buildings in Plovdiv Region by piloting an integrated home renovation model encompassing strong technical expertise and multi-level cooperation with all market stakeholders (homeowners, renovation businesses, public authorities, and financial institutions) aiming to ease the home renovation process, reduce the complexity and simplify the decision-making process on behalf of the homeowners.

The Energy Agency of Plovdiv, along with the Municipality of Plovdiv and local branch representatives (businesses, industry, housing sector), will design, harmonise and establish a cooperation model with the local stakeholders offering a wide range of administrative, legal, technical, financial, social and networking expertise that will be embedded in a Service Hub and Platform serving as knowledge and capacity hub, renovation advisor and match-maker, and renovation tracker. Thus, the MultiHome Service Hub and Platform will support real-life integrated EE and RES single- and multi-family innovative renovation actions in over 1 700 dwellings and inspire more new pilots to move forward.

The MultiHome project will cooperate with homeowners, renovation businesses, public institutions and financial bodies in dedicated sessions to develop a citizen renovation toolbox, code of quality assurance and professional conduct, “trusted supplier” label, and customer-tailored financial schemes for vulnerable and energy poor households. It will strengthen and promote its cooperation model through interactive live events – marketplace brokerage events, match-making sessions for homeowners and renovation businesses, renovation champions and trusted supplier roadshows. These events will provide opportunities for live networking, high-visibility showcasing of ambitious, advanced and clean energy solutions, and their market acceleration and scale-up.

The project will cooperate with stakeholder advisory groups of homeowners, renovation businesses and local authorities, producing a number of policy documents as well as training materials to strengthen their knowledge and expertise in the domain.

Finally, the MultiHome project will be piloted in the Municipality of Plovdiv as the regional centre and second largest Bulgarian city, but will outreach, expand and upscale through 5 municipalities in the region within the project lifetime and to all 17 municipalities in 5 years after the project. It will propose inter-regional replication to other 2 regions with the ultimate aim to transfer and replicate its model.


The Bulgarian Renovation context

In Bulgaria, the high percentage of co-ownership in the multi-family buildings, their vast surface area, as well as legal, administrative and technical barriers have hindered their energy renovation throughout the years and so the aging residential building stock has become a major contributor to the high final energy consumption (up to 80%) and CO2 and air pollution emissions in the Bulgarian cities.

The Long-term Bulgarian national strategy for renovation of the residential and non-residential building stock till 2050 suggests that the residential buildings will cover the greater share of 85% of the total energy and CO2 savings and renovated area. However, over 90% of the residential buildings have the lowest energy performance (E, F, G) and only 7% are compliant to the contemporary energy efficiency requirements. According to the energy certificates of investigated buildings, only 6% of the buildings can go beyond 60% primary energy savings. From this staring point, immense efforts will be required to achieve the targets set.

The context of Plovdiv Region

Plovdiv Region is the second largest in Bulgaria in terms of territory, building stock and population. It has more than 18 828 residential buildings with over 149 408 dwellings.

Since 2012, despite the 100% state grant for residential renovation , only 128 buildings with over 7 600 dwellings have been renovated, i.e. 0.7% of all residential buildings and 5% of the dwellings724. So, the realisation of the Renovation wave in Plovdiv Region has been very slow and unsatisfactory; at this pace, the regional energy and CO2 and emission targets will not be met.


The MultiHome project aims at establishing a dedicated integrated home renovation service in Plovdiv Region that will improve the market conditions for holistic single- and multi-family building renovation and ease the homeowners’ renovation journey.

The MultiHome objectives are to:

Multi-stakeholder cooperation model

Establish a multi-stakeholder cooperation model for integrated home renovation of single- and multi-family buildings that supports and encourages the joint implementation of ambitious and innovative energy efficiency and RES actions;

MultiHome Service Hub and Platform

Launch a MultiHome Service Hub and Platform encompassing strong technical expertise and professional advice bridging homeowners, renovation businesses, public authorities, and financial institutions;

Accelerate the renovation market

Accelerate the renovation market through bundling services and technologies along the renovation value chain in “package deals” thus empowering and increasing the trust of the homeowners to make informed decisions for the renovation of their dwellings

Mobilise the stakeholders

Mobilise the stakeholders in novel, socially-responsible and all-inclusive business models based on the homeowners’ own financial commitment or third-party financing

Facilitate the networking and increase the awareness and capacity for integrated renovation

of homeowners, renovation professionals, and local authorities through active public campaigning, incl. brokerage marketplaces, match-making and roadshow events and participatory sessions.


The MultiHome Service Hub and Platform will support over 1 700 dwellings and inspire even more to undertake innovative and integrated renovation actions.
Through its support for the homeowners, the project will reach 30.7 GWh/y primary and 11.8 GWh/y final energy savings, 6 200 t CO2 savings, and total RES generation of 2.1 GWh/y.

The MultiHome integrated home renovation Service Hub

will become self-sustaining and span beyond the project lifetime providing consultations and services for the homeowners in all 18 municipalities of Plovdi Region.

The MultiHome Platform

will continue its active operation ensuring that the building- and homeowners have a reliable source of information on holistic building renovation encompassing both energy and RES actions, match-making between homeowners and providers, and tracking real-life renovation projects happening in the community.

The Citizen Renovation Toolbox and Trusted Supplier Label

along with all capacity building and training materials will be available in the public domain.

The Stakeholder advisory groups

with homeowners, renovation businesses and local authorities will stay after its end to ensure the consistency and coherence of the renovation cooperation model.

The Regional Roadmap 2050 to accelerating and scaling up the Home Renovation in Plovdiv Region

and supporting policy recommendations will be an essential tool for the public authorities in the region and on national level to ensure the implementation and sustainability of their efforts to increase the energy efficiency and share of RES in the residential sector by 2030 and 2050 and align them with the EU and national ambitions in the sector.

Public Deriverables

will be available soon

Project Materials

will be available soon

Contact Us

Coordinator: Energy Agency of Plovdiv

Can't read the image? click here to refresh